How to Manage Gen Z Employees
July 2, 2021
4 minute Read
As many as four generations of workers are represented in today’s workforce. Companies must update their internal communications if they want to operate effectively in this environment. Learn How to manage your all Generation Employees for your Business Growth, Employees Growth and Employees Workforce.
How to Manage Gen Z Employees
As many as four generations of workers are represented in today’s workforce, all with unique demands and various engagement levels. Companies must update their internal communications if they want to operate effectively in this environment of diverse expectations, as well as attract, retain, and engage new employees.
A leadership style of one-size-fits-all does not apply to today’s multigenerational workforce. Employee learning, communication, and work styles are affected by numerous factors, including technology, the economy, education systems, and parenting methods.
You’ll miss the mark for effective leadership if you assume that the younger generations of employees (Gen Y and Gen Z) show the same characteristics. Gen Z employees always distinguish themselves as a unique generation. Clearly understanding the various expectations and learning styles of your employees is vital to your success.
Who are Gen Zers?
Also referred to as zoomers, Gen Z comprises people born between 1996 and the early 2010s. They are aged from 11-24 and are the youngest generation in the workforce. This generation has lived through the global pandemic that has kept them out of school and caused massive unemployment to their parents. This influences the way they approach work and life.
Gen Zers were born into a world of technology. They have a competitive spirit and are usually career-driven. They take place a high value on diversity and inclusion. Just as it is with the millennials before them, zoomers care about changing the world. They have a great sense of purpose and desire to align with companies and employers that have similar values and ideals.
They drive positive change in their communities and try to help the environment by using public transportation, consuming less meat, and avoiding exclusive fashion. This generation doesn’t hesitate to strengthen or cut relationships with companies that don’t align with their values.
The Differences between Gen Z and Millennials
Although both have similar qualities, there are significant differences that affect how they handle their jobs.
- Gen Z prefers stability over risk Gen Z and millennials love their independence, but Gen Z prefers a more subtle approach. Rather than becoming part of a startup or starting their businesses, Gen Zers would rather work at organizations that will help them advance their careers. Millennials want purpose and a voice; Gen Z wants practical skills.
- Gen Z are more tech-savvy Even though millennials were not born during the tech era, they appreciate businesses that embrace smartphones, apps, and cloud-based computing. On the other hand, Gen Zers expect these things. Most of them don’t remember life before social media.
- Gen Zers are not scared of failing Millennials love their reputation – they are used to receiving rewards for even a minor effort. That’s different with Gen Zers; they’ve witnessed their parents struggle and recover from the Great Recession, and they are aware that failure is a part of learning. Most of them see failure as a way to get more innovative.
How to Manage Gen Z Employees
1. Welcome new technology
Gen Z and technology go hand in hand. Gen Zers have no idea how life was before TikTok, Twitch, Fortnite, Instagram, and Twitter. Business managers must meet the digital expectations of Gen Z because the technology to fits and works effortlessly in their personal and professional lives. Having poor network connection and a slow Wi-Fi is a sure way of frustrating Gen Z employees. This will also affect their work output. To keep your Gen Z employees happy, ensure that your workplace embraces recent technology to satisfy their desire for social interaction and productivity.
The best way to do this is by:
- Having instant-messaging tools
- Encouraging the use of wearables such as smart watches, fitness trackers, and body-mount sensors
- Be cool with them using their smartphones for everything
- Giving workers access to online courses
- Having fast internal communication by using an employee app
- Using tools that can improve productivity such as Slack
2. Provide new ways to lead
Take a closer look at the processes and procedures of your company. Gen Zers are not easily impressed with job titles – they don’t necessarily desire to climb the corporate ladder. However, that doesn’t mean that they’ll reject a leadership position. They also want to be part of a company’s growth or success. To get the best out of Gen Z employees, give them ownership of a task or project they can implement from beginning to end in their own way as long as it gets done correctly. This generation has interesting ideas. Funnel their creativity to benefit your company.
3. Use visuals rather than text to grab their attention
Gen Z has expectations for how, when, and where they prefer to receive content. Most of them don’t like reading because it takes much time; therefore, if you want to pass vital information across to Gen Zers, you’ll be more successful if you use visuals and videos. They prefer it better than long text forms. This will save you time creating content that won’t be used. This means business managers have to rethink ways to approach Gen Z employees and deliver important information that requires employee engagement, such as training courses, onboarding, performance reviews, and so on.
4. Provide flexibility in the workplace
Although Gen Z employees love their social working environments, they don’t only find it in the workplace. Give them some important remote work tools, like collaboration apps (such as POPProbe) and project management software to keep them connected and engaged. To take advantage of this generation of employees that know what they bring to the table and can deliver on their promises, give them the option for remote work to attract and retain them. Do the following:
- Provide flexible work schedules and a healthy work-life balance
- Encourage remote work
- Promote a culture of respecting personal time
5. Listen to them
Ageism is one of the biggest worries of Gen Z employees. They hate being ignored or surrendering opportunities to older generations. This generation believes that responsibilities and promotions should be based on ideas and contributions. You can make your Gen Z employees feel heard and valued is by:
- Making them part of strategy meetings
- Allowing them to share their ideas
- Valuing their insights not minding their age and lack of experience
- Respecting them as you would other senior employees
Gen Z doesn’t seem to be a difficult generation to engage at work. As a business owner, you must keep pace with the changes in technology and its effects on the younger generations. Adapting to these changes will help communicate with and effectively engage Gen Z employees. Businesses that provide a comfortable environment for Gen Z employees will receive their unending loyalty in return.