Hospitality SOP Management Platform for Hotel Excellence
The complete hospitality SOP management platform with digital checklists for housekeeping, maintenance, and quality inspections. Standardize hotel operations, ensure brand compliance, and ace every QA audit.
Hotel Operations Challenges We Solve
Housekeeping quality inconsistencies
Standardized room inspection checklists with photo verification ensure every room meets brand standards
Guest complaints from missed items
Digital checklists with mandatory fields ensure nothing is forgotten during room prep
No visibility into daily operations
Real-time dashboards show housekeeping progress, maintenance status, and quality scores
Maintenance issues taking too long to fix
Instant issue reporting with photos routes problems to engineering immediately
Brand audits causing stress
Continuous self-audits ensure you're always ready for surprise brand inspections
Training seasonal staff quickly
Digital SOPs and training checklists get new hires productive in days, not weeks
Hotel Checklists We Support
Hotel Operations Features
Room Inspection Checklists
Standardized checklists for housekeeping, turndown, deep cleaning, and VIP prep
Photo Verification
Capture before/after photos with timestamps for quality assurance and guest disputes
Offline Capability
Works in guest room corridors and basement areas without WiFi connectivity
Maintenance Reporting
One-tap issue reporting with photos routes directly to engineering with priority levels
Real-Time Dashboard
Track room status, cleaning progress, and inspection scores across the property
Brand Audit Prep
Self-audit checklists aligned with major brand QA programs and AAA standards
Training & SOPs
Digital training modules and procedures accessible to staff on mobile devices
Quality Scoring
Track inspector scores, identify trends, and recognize top performers
Inspections Don't Stop for WiFi
Guest room corridors, basements, and back-of-house areas often have poor connectivity. POPProbe works everywhere your staff does.
- Complete room inspections without WiFi
- Capture photos and notes offline
- Report maintenance issues from anywhere
- Auto-sync when back in connected areas
Guest Experience Excellence
"Since implementing POPProbe, our TripAdvisor scores have improved by 0.4 points. Consistent room quality across all housekeepers has made the difference."
— General Manager, 4-Star Hotel
Download Hotel Checklists
Get started with our free hotel operations checklists. Download PDFs or use them directly in the POPProbe app.
Room Inspection Checklist
Housekeeping quality verification
Hotel Room Inspection
Guest room quality standards check
Pool Safety Inspection
Daily pool safety and chemical checks
Fire Safety Inspection
Emergency systems verification
Housekeeping Opening
Morning shift preparation
Front Desk Audit
Reception quality standards
Maintenance Inspection
Preventive maintenance checks
HVAC Inspection
Climate control system checks
Frequently Asked Questions
What is hotel operations software?
Hotel operations software is a digital platform for managing daily hotel operations including housekeeping, maintenance, quality inspections, and staff coordination. It replaces paper checklists with mobile tools that provide real-time visibility.
Does POPProbe work with hotel brands' QA programs?
Yes, POPProbe supports checklists aligned with major hotel brand standards including Marriott, Hilton, IHG, Hyatt, and others. Self-audits help properties stay ready for brand QA visits.
Can housekeeping use POPProbe offline?
Yes, POPProbe works fully offline. Housekeepers can complete room inspections in guest corridors without WiFi, and data syncs when they return to connected areas.
How does POPProbe help with maintenance?
Staff can report maintenance issues with photos directly from room inspections. Issues route instantly to engineering with location and priority, tracking through resolution.
Is POPProbe suitable for multi-property hotel groups?
Absolutely. POPProbe is used by hotel management companies and multi-property owners to standardize operations and compare performance across their portfolios.
Ready to transform your operations?
Join hundreds of operators who have standardized their operations and improved compliance with POPProbe.