User FAQ's

Got a question? Get your answer. Check out some FAQ's here.

  • Admin- Create, Edit and View checklists of his assigned store or site.
  • Store Admin- Create, Edit and View checklists of his assigned store or site.
  • Store User- View, capture and submit the assigned checklists of his store and create any Issue logs
  • Field Auditor- Submit the checklist and raise issues based on the assigned store or site.
  • Issue Requestor- Can raise and view the status of the issues they have raised.
  • Training Author- Can post Training contents to the relevant store users.
  • Business Manager/Heads/Zone/Territory/Area- Who can view store o/ation completion process and get related Web Analytics to make quick business decisions.
  • Admin can add users through the Web login. The process is simple, as admin will have to provide a User name, location and what access will be provided to the user.
  • Admin can make changes if the user moves to a different location.
  • Admin can disable the user if he moves out of the organization.

    • Any person (Admin, User, Auditor, Business Manager, Area Manager) who has access to act on the platform from both Web and Application is considered as a paid user

    You can add as many users as you like.

  • Monthly Billing- On a monthly plan, we will usually bill on the first day of every month.
  • Monthly Billing- On an annual basis, you will be charged immediately up-front for the year on the day you upgrade.

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    (Monthly)

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    Standard

    $7.99/user/mo

    (Monthly)

    $4.99/user/mo

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    free 15 days trial

    Premium

    Expert advice

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    Expert advice

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    free 15 days trial

    Features included

  • Free Platform
  • Android/Iphone
  • No Analytics Support
  • No Email or Phone Support
  • One- Time Hand Over

    • Features included

  • On-Demand Analytics and Reports
  • No in-app notification
  • In-App Chat system.
  • Dedicated AM
  • Limited LMS & Checklist support
  • No Email or Phone Support Request-based Training

    • Features included

  • Store Audits
  • Create Unlimited checklist and assign only 5 of your choice.
  • User Limit is 5
  • Train 5 Staffs for the month
  • Log unlimited customer issue
  • Chat with Training authors
  • Log store issues
  • On Demad Reports
  • No Email or Phone Support On Going Training Support

    • Features included

    • Unlimited

    Features

    New to POPProbe? Check our Features

    Features Trial Basic Standard Premium
    Audits 3 / Month 10 / Month 10 / Month 10 / Month
    Checklist 1 / Month 3 / month 5 / month Unlimited
    USER ADMINISTRATION 1 / Month 3 / month 5 / month Unlimited
    LMS NA 3 / month 5 / month Unlimited
    CUSTOMER LOG NA Unlimited Unlimited Unlimited
    CHAT NA NA Unlimited Unlimited
    SPECIALIZED SERVICE NA NA Available Available
    NOTIFICATIONS NA NA In-App Available In-App and Push Notification
    STORE Adding NA Available (2) Available Available
    ISSUE LOG NA Available Available Available
    ANALYTICS AND REPORTS NA Available Web Web

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