POPProbe policy on Refund.
2.1 Subscription Services
Refunds for subscription services are not generally provided. However, we may consider refund requests on a case-by-case basis under the following circumstances:
Technical Issues: If you experience significant technical issues that prevent you from using the service, and our support team is unable to resolve the issue within a reasonable time, you may be eligible for a partial or full refund.
Incorrect Charges: If you believe you were charged incorrectly, please contact our customer support within 30 days of the charge to request a refund.
2.2 One-Time Purchases
Refunds for one-time purchases, such as digital products or downloads, are not available due to the nature of the product. Please ensure you are satisfied with your selection before completing the purchase.
2.3 Refund Process
If you believe you are eligible for a refund, please contact our customer support team at [support@popprobe.com] with the 30 days of your request. Refunds, if approved, will be processed within [7-10] business days and credited back to the original method of payment.
3. Contact Information
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us:
- Email: support@popprobe.com
- Address: 26/A, KR Colony, Domlur, Bangalore
- Phone: 9886783742
